Privacy policy

 

At VAHIYAAT, we are committed to protecting your privacy and ensuring transparency regarding the collection, use, and disclosure of your personal information. This Privacy Policy outlines how we handle your data when you visit or make a purchase from www.vahiyaat.com (the “Site”) or engage with any of our related services (collectively, the “Services”).

 

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, we kindly request that you refrain from using the Site or providing any personal information.

 

 

 

1. Updates to This Privacy Policy

 

We may update this Privacy Policy from time to time in order to reflect changes in our business practices, legal obligations, or operational needs. Any modifications will be published on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically.

 

 

 

2. Information We Collect

 

A. Information You Provide Voluntarily

 

We collect information directly from you when you:

 

·       Place an order

·       Register an account

·       Subscribe to communications

·       Contact our support team

 

This information may include:

 

·       Full name

·       Email address

·       Phone number

·       Shipping and billing address

·       Payment confirmation details

·       Any information voluntarily provided in customer support queries

 

 

B. Information Collected Automatically

 

When you access our Site, we may collect certain data automatically, such as:

 

·       IP address

·       Browser type and version

·       Device information

·       Pages visited, time spent, and usage patterns

 

 

These are collected via cookies, pixels, and similar tracking technologies to help us understand user behavior and improve our services.

 

C. Information from Third Parties

 

We may receive limited information from:

 

·       Payment gateways (e.g., transaction confirmations)

·       Logistics partners (e.g., tracking updates)

·       Analytics and marketing platforms (aggregated data for performance insights)

 

 

 

3. Use of Personal Information

 

We may use your personal information to:

 

·       Process orders and deliver products

·       Provide customer support

·       Communicate order-related updates

·       Improve our website and services

·       Send marketing and promotional material (only with your consent)

·       Ensure compliance with legal obligations

·       Prevent fraud, misuse, or unauthorized access

 

 

 

4. Disclosure of Information

 

We do not sell or rent your personal information. We may disclose your data in the following circumstances:

 

·       To service providers such as courier partners, payment processors, or IT support, strictly for operational purposes

·       To government authorities if required under applicable law

·       To marketing platforms, only with your prior consent

·       In the event of a business merger, acquisition, or restructuring, where necessary

 

 

All such disclosures are governed by data confidentiality agreements and are limited to

legitimate, business-critical use.

 

 

 

5. Use of Cookies

 

Our Site uses cookies and similar technologies to enhance user experience and gather analytics. Cookies allow us to remember your preferences and understand how users interact with our Site.

 

You may manage or disable cookies through your browser settings. Please note that some features of the Site may not function properly if cookies are disabled.

 

 

 

6. Your Rights

 

Subject to applicable laws, you may have the following rights:

 

·       Access the personal data we hold about you

·       Request corrections or updates

·       Request deletion of your data

·       Withdraw consent for marketing communications

·       Raise a complaint or inquiry regarding data usage

 

 

To exercise any of these rights, please contact us at support@vahiyaat.com.

 

 

 

7. Data Retention and Security

 

We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. We employ reasonable administrative and technical safeguards to protect your data. However, no transmission or storage method is 100% secure, and we cannot guarantee absolute protection.

 

 

 

8. Children’s Privacy

 

Our Services are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us so we can remove it promptly.

 

 

 

9. Service Availability – India Only

 

At present, VAHIYAAT operates solely within India. We do not ship products or offer services to addresses outside the country. Any future expansion will be clearly communicated on our official platforms.

 

 

 

10. Third-Party Links

 

Our Site may include links to third-party websites. We are not responsible for the content, security, or privacy policies of such websites. We advise reviewing their policies before submitting any personal information.

 

 

 

11. Contact Information

 

If you have any questions or concerns regarding this Privacy Policy or your data, please reach out to us at:

 

 

Email: support@vahiyaat.com

Website: www.vahiyaat.com

Instagram: @be.vahiyaat